Out-Patient Availment

STEP 1:

Go to the POS terminal in an accredited hospital or clinic. In a hospital, the terminal is located at the AVEGA Coordinator's clinic, at the Industrial office, or at the HMO office. In a clinic, the terminal is located at the reception area or at the nurse station.

STEP 2:

Present your AVEGA card to the AVEGA Coordinator or to the attending medical staff and have it swiped to validate membership eligibility.

STEP 3:

If APPROVED, Out-Patient (OP) Letter of Eligibility (LOE) will be printed. Sign the LOE.
If DECLINED, attending medical staff will call AVEGA's Customer Service for assistance.

STEP 4:

Present the Out-Patient LOE to the AVEGA Coordinator to secure the Referral Control Sheet (RCS) 1. Sign the RCS form and avail the consulation.

STEP 5:

For laboratory and diagnostic procedures, the facility will call AVEGA hotline for approval of the procedures and tagging of availments (for limit monitring). Sign the RCS 2 and avail the procedure.

STEP 6:

File for PhilHealth for PhilHealth-required procedures.

14/F Phil. AXA Building, Sen. Gil Puyat Avenue cor. Tindalo Street, Brgy. San Antonio, Makati City
902-3430 / 789-4030
info@AVEGA.com.ph
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